Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Enaro. By creating an account, you agree to these Terms. Enaro is currently in early access — features, availability, and these Terms may change as the product develops.

Eligibility & age restriction

Enaro is strictly for adults. You must be at least eighteen (18) years of age to create an account, upload laboratory reports, or use the Service. By using Enaro, you represent and warrant that you meet this age requirement — enforced via a self-declared attestation at sign-up, not independent age verification. We do not permit minors to use the Service, and any account found to belong to a minor will be immediately terminated and its data deleted.

Medical disclaimer

Enaro is an automated data visualisation and analytics tool, not a healthcare provider. It does not provide medical advice, clinical diagnosis, treatment recommendations, or professional interpretations of your health, and relies on automated processing — including AI and OCR — that is subject to errors and extraction failures. Never rely on Enaro's derived insights, charts, or extracted values for medical decision-making; always consult the original report and a qualified healthcare professional. See our full Medical Disclaimer.

Intellectual property & data ownership

Your property (Source Documents): you strictly retain all ownership, intellectual property rights, and title to the raw laboratory reports (PDFs, images) you upload to the platform.

The licence you grant us: by uploading Source Documents, you grant Enaro a worldwide, non-exclusive, royalty-free licence to parse, process, securely store, and transform those documents strictly for the purposes of providing the Service to you, and — subject to the same consent described in our Privacy Policy — for creating de-identified data for our own internal system improvement and analytics and for potential future sharing with external trusted research or analytics partners.

Enaro's property (Derived Data & systems): Enaro retains all ownership, intellectual property rights, and title to the platform, its underlying software, algorithms, and logic. We exclusively own:

• The Canonical Biomarker Record — the proprietary, normalised database schemas and structured data formats we create to standardise your messy health data.
• Derived Data — the health timelines, visualisations, actionable insights, and UI elements our systems generate from the raw data.
• Aggregated Models — any statistical models or routing logic trained on de-identified data.

The service & early access

Enaro is offered during an early-access period free of charge. Pricing has not yet been finalised — see Pricing. We may modify, suspend, or discontinue features, extraction capabilities, or API integrations at any time without prior notice during this period.

Acceptable use

You are solely responsible for the lab reports and data you upload. You agree not to:

• Upload health records, reports, or data belonging to another person without their explicit, legally documented consent.
• Upload content you do not have the right to process.
• Attempt to reverse engineer, scrape, or extract Enaro's Derived Data or Canonical Biomarker Records.
• Interfere with, disrupt, or attempt to gain unauthorised access to Enaro's systems, Trusted Service Providers, or another user's account.

Disclaimers and limitation of liability

Enaro is provided “as is” and “as available” during early access, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or absolute accuracy of automated data extraction.

To the maximum extent permitted by applicable law, Enaro (and its founder, affiliates, and Trusted Service Providers) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, or data, resulting from (a) your use of or inability to use the Service; (b) any medical decisions made based on Enaro's output; or (c) any OCR, AI, or data extraction errors. In no event shall Enaro's aggregate liability for all claims related to the Service exceed the amount you paid Enaro, if any, in the past twelve (12) months.

[PLACEHOLDER — requires legal review] Indemnification terms and a formal dispute-resolution/ governing-law process are not addressed above and remain genuinely open, to be added before general availability. The limitation-of-liability clause above is real operative text, but — like the rest of this document — has not been independently reviewed by qualified legal counsel.

Account deletion & termination

You may request deletion of your account at any time from Settings. This immediately signs you out everywhere and blocks further login. Your Personal Information and Source Documents are then retained for 30 days — to protect against accidental or malicious deletion requests — before being permanently and irreversibly removed, as detailed in our Privacy Policy. There is currently no self-service way to cancel a pending deletion request during this window. Enaro reserves the right to suspend or terminate your account at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected in the “Last updated” date above. This document, like the rest of our legal texts, describes our current design intent and practices, not a certified legal compliance guarantee, and has not yet been reviewed in full by qualified legal counsel.

Contact

Questions about these Terms can be sent to hello@enaro.care.